English-speaking staff abroadAlways reachable for international customers
Imagine this: an English-speaking support employee who helps customers in different time zones quickly and warmly, without your team having to work overtime. Remote Opus matches you within about 14 days with a full-time employee who takes this customer contact off your hands completely.
Post your job for free, online within 2 minutes.
What English-speaking staff does for your customer contact
How much does it cost to get
to hire English-speaking staff from abroad for customer contact?
A call center agency often works with rotating staff and charges per call, while at Remote Opus you get a full-time English-speaking employee for a fixed monthly amount.
| Freelancer | Agency | Opus | |
|---|---|---|---|
| Hours p/week | 16 hours | 8 hours | 40 hours |
| Monthly amount | € 1,750 | € 1,500 | € 995 |
Your employee becomes a full part of your support team and works 40 hours a week on customer contact in English. When things are quiet, they also pick up related tasks such as updating the knowledge base or following up on reviews. That way you get more value out of the same investment than just English-speaking staff.
Why English-speaking staff for customer contact?
A full-time employee gets to know your customers, products and frequently asked questions better and better, something a rotating call center team doesn't have the time for. That way every customer interaction is handled more personally and faster.
A familiar point of contact for your customers
Because the same employee keeps helping your customers, they build trust and recognize recurring questions faster.
Experiences of clients
who outsourced their growth
All our specialists are trained in AI
Every Opus specialist works with the latest AI tools every day. That way you optimize your processes, run your operations more efficiently and get more work done in the same time. You don't just get better international customer contact results, you make your entire way of working smarter and faster.
- Smarter and faster processes through AI
- More efficient business operations
- More work done in the same time
Your team, worldwide
We have offices worldwide where international top talent works for your company. Every specialist becomes fully immersed in your organization, while we take care of the daily floor management at our offices.
Frequently asked questions about
English-speaking staff abroad
A full-time English-speaking employee via Remote Opus costs a fixed amount from 995 euros per month. No agency fees and no long-term contracts.
You are usually matched within about 14 days, after which your employee starts helping customers in English full-time right away.
Yes, the employee becomes part of your team and you direct the work yourself. We take care of coaching, contracts and salary.
You get shorter response times and satisfied international customers, with clear reporting on volumes and customer satisfaction.
Yes, think of order processing, review management or updating your knowledge base. We also match you with specialists for those related tasks.
Yes, when matching we take into account the time zones and hours in which you want to be reachable for international customers.
Yes, think of Zendesk, live chat software, phone systems and the CRM you already use.
Ready to scale?
Post your job for free today and we will match you with international top talent. You only pay when you hire someone.
Directly schedule your introduction
Pick a time that suits you. We'll discuss your customer contact and show you how quickly you can become internationally reachable.
This is how your English-speaking support employee
Here's how Remote Opus approaches recruiting your English-speaking support employee.
Determining channels and needs
We discuss your customer volume, channels and the time zones in which you want to be reachable.
Match within 14 days
We match you within about 14 days with a suitable English-speaking employee.
Onboarding and getting started
Your employee is onboarded into your systems, while we take care of contracts and payroll administration.
