Outsource phone answeringAlways reachable for your customers
Imagine: an experienced phone receptionist who makes sure every customer gets someone on the line, even during lunch breaks, meetings or holidays. That way you never miss customers again because the phone went unanswered.
Post your job for free, online within 2 minutes.
What a phone receptionist does for your availability
How much does it cost to get
outsource phone answering?
For the price of a freelancer who is available 16 hours a week, at Remote Opus you get a full-time phone receptionist who covers the line 40 hours a week.
| Freelancer | Agency | Opus | |
|---|---|---|---|
| Hours p/week | 16 hours | 8 hours | 40 hours |
| Monthly amount | € 1,550 | € 1,350 | € 895 |
Your receptionist is onboarded into your company, call transfer rules and frequently asked questions, so callers are always helped well. Because the receptionist is available full-time, there is also room for tasks such as taking and forwarding messages or updating a call schedule. That way you get more than just an answered phone.
Why phone answering outsourced?
A missed call can mean a missed customer, and that risk increases as soon as your own team is busy or away. A full-time receptionist safeguards that availability structurally, instead of colleagues having to answer the phone on the side.
Structural coverage, not an ad hoc solution
Your receptionist is the fixed point of contact for callers, so availability no longer depends on who happens to have time.
Experiences of clients
who outsourced their growth
All our specialists are trained in AI
Every Opus specialist works with the latest AI tools every day. That way you optimize your processes, run your business more efficiently and get more work done in the same amount of time. You don't just get better results from your phone availability, you make your entire way of working smarter and faster.
- Smarter and faster processes through AI
- More efficient business operations
- More work done in the same time
Your team, worldwide
We have offices worldwide where international top talent works for your company. Every specialist becomes fully immersed in your organization, while we take care of the daily floor management at our offices.
Frequently asked questions about
Outsource phone answering
A full-time phone receptionist through Remote Opus costs a fixed fee from 895 euros per month. No agency fees and no long-term contracts.
Usually within about 14 days. After that, the receptionist immediately safeguards your phone availability.
Yes, the receptionist becomes part of your team and you manage them directly. Behind the scenes, we take care of coaching, contracts and payroll.
Fewer missed calls and customers who always get someone on the line, even during busy times. You get clear reporting, so first improvements are often noticeable within a few weeks.
Yes, think of taking messages, scheduling appointments or simple customer questions by email. We coordinate this together with you.
The receptionist transfers the call to the right colleague or takes a message, according to agreements we establish with you in advance.
Yes, think of a cloud phone system, forwarding to mobile or a system such as Voys. The receptionist connects to what your company already uses.
Ready to scale?
Post your job for free today and we will match you with international top talent. You only pay when you hire someone.
Directly schedule your introduction
Pick a time that suits you. We'll discuss your availability and how a full-time receptionist can safeguard it.
This is how your phone receptionist tackles it
This is how your phone receptionist safeguards your company's availability.
Intake of your call volumes and moments
We map out when you have peak moments or coverage gaps, and match you with a suitable receptionist within about 14 days.
Onboarding into call transfer rules
Your receptionist learns when a call should be handled and when it should be passed on to the right colleague.
Expand coverage where needed
If your company grows or your availability needs change, you simply adjust the coverage with your receptionist.
